Terms of Service
Last updated: 2026-09-22
If you accepted an earlier version, this version takes effect for you on 2026-10-22.
These Terms of Service ("Terms") govern your use of itsmysite.ai (the "Service"), provided by Play or Party Private Limited, a company incorporated under the laws of India having its registered office at 6-181, SLNS Colony, Balapur X Road, Meerpet, Saroornagar, Hyderabad, Telangana 500097, India ("itsmysite", "we", "us", "our"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
The Service is sold to you on a subscription basis via our merchant of record, Paddle.com Market Limited ("Paddle"). Your purchase is governed both by these Terms and by Paddle's own Buyer Terms and Conditions and Privacy Policy. See Section 7 for details.
1. Who can use the Service
You must be at least 18 years of age to use the Service. The Service is not directed to children, and we do not knowingly collect personal information from anyone under 18. India's Digital Personal Data Protection Act, 2023 ("DPDP Act") treats anyone under 18 as a child and requires verifiable parental consent for processing their personal data; we do not offer that flow. If you are under 18, do not use the Service. We ask you to confirm that you are 18 or older the first time you accept these Terms, and we keep a record of that confirmation.
If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and "you" means both you and that organization.
The Service is offered globally, but some features or content may not be available in every jurisdiction. You are responsible for complying with the laws of your own jurisdiction when using the Service, including but not limited to export control, sanctions, and content laws.
2. Your account
You sign in to the Service through a third-party identity provider (currently Google; Microsoft and Apple sign-in are supported by our infrastructure and may be enabled) using OpenID Connect. You authenticate directly with that provider — we never see or receive your password. You are responsible for the security of that upstream account and the device you use to access it. We assume that any action taken by a signed-in session is taken by you.
You agree to:
- Provide accurate, current, and complete information at sign-up and keep it updated;
- Maintain the security of your connected identity-provider account;
- Notify us promptly at security@playorparty.com if you believe your account has been compromised;
- Accept responsibility for all activity that occurs through your account.
Your AI assistant acts for you. When you connect the Service to an AI assistant (through our MCP connector), we issue that assistant an access token tied to your account. Anything it does on your instructions — creating, editing, publishing or deleting a site, changing your profile, searching for people — counts as your action under these Terms. Review what your assistant proposes before it publishes. You can stop an assistant's access at any time by removing the connector in that assistant's settings; write to support@playorparty.com if you want us to revoke its token immediately.
We may suspend your account if we have reasonable grounds to believe it has been compromised, or if it is being used in a way that creates risk for us, other users, or visitors of sites hosted on our platform.
3. Your content
What you upload, you own
You retain ownership of everything you create on, or upload to, the Service: site content, profile information, update notes, media, code, and anything else (collectively, "Your Content"). We claim no ownership over Your Content.
What you grant us
To operate the Service, you grant us a worldwide, non-exclusive, royalty-free, sub-licensable (solely to our service providers acting on our behalf, e.g., our hosting and CDN provider) license to host, store, reproduce, transmit, display, and adapt Your Content to the extent necessary to:
- Serve your site to its visitors on the public internet;
- Show your profile to other users when they match your discovery criteria (subject to your visibility settings — see Section 3 of the Privacy Policy);
- Generate vector embeddings of your profile for our discovery feature, if you opt in to discovery;
- Publish your update notes on your site's updates page and feeds, and show them to people who follow your site;
- Make backups and operate the Service's infrastructure;
- Provide support if you ask us to look at your site to help you.
This licence ends when you delete Your Content, with a brief operational delay for backups and CDN propagation. The licence does not include the right to use Your Content in our marketing or advertising without your separate, specific consent. We do not use Your Content to train AI models.
Your site is public
A published site is on the public internet. Anyone, including search engines and third-party crawlers (AI crawlers among them), can read it, and we cannot control what they do with it. If you want to signal your preferences to crawlers, you can add your own robots.txt to your site. Draft previews are visible only to you while you are signed in.
What you promise about your content
You represent and warrant that:
- You own Your Content, or you have all rights, licences, and permissions necessary to grant us the licence above;
- Your Content does not infringe the intellectual property, privacy, publicity, or other rights of any third party;
- Your Content does not violate Section 4 (Acceptable use).
Discovery and visibility
By default, your profile is not discoverable to other users, and your contact information is hidden. Discovery is fully opt-in. You can choose to make your profile discoverable through your AI assistant (the set_profile_visibility tool). You can separately choose to make your contact email visible to people who match your profile.
When you make information discoverable, you agree that other users may see it through searches and may contact you using whatever methods you have made visible. We don't pre-screen who can search for you; we do enforce per-user rate limits and an anti-leech rule (a user must themselves have a deployed site to see another user's contact info).
Updates and following
You can post a short note about what changed on your site (the post_site_update tool). Notes are public: they appear on your site's /updates page and in its JSON and RSS feeds, and anyone — including other members' AI assistants — can read them. You can post at most 12 notes per site per year; a note posted within 24 hours of the previous one replaces it.
Any member can follow a site (the follow_site tool). A follow is a private bookmark held by the follower. We never show a site's follower list or follower count to anyone, including the site's owner, and nothing is pushed to followers: they see your notes only when they ask their assistant for updates. You can unfollow at any time.
To make this work we add a few standard, machine-readable paths to every hosted site — /updates, /updates.json, /updates.xml and /llms.txt — plus feed link tags in your pages. If you publish your own file at one of those paths, yours is served instead.
4. Acceptable use
You may not use the Service, and you may not allow anyone else to use your account, to:
- Publish content that is illegal where you are or where it is hosted;
- Publish sexual content involving minors, content sexualising minors, or any content that exploits or endangers minors;
- Publish sexually explicit content, gratuitous violence, or content that is harmful to minors;
- Publish content that incites violence, terrorism, or genocide; or that promotes self-harm;
- Publish intimate or sexual images of a person without their consent, or someone else's private information (address, identity documents, financial details) without their consent;
- Harass, threaten, dox, or stalk other users, the people they list on their sites, or anyone else, including harassment or insult on the basis of gender, and content that is racially or ethnically objectionable;
- Publish content that promotes enmity between groups on grounds of religion, caste, race, ethnicity or similar with the intent to incite violence;
- Publish content that threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or that incites the commission of a cognisable offence;
- Knowingly publish information that is patently false or misleading in order to deceive;
- Phish, scam, defraud, or deceive — including pretending to be a person or organisation you are not, or operating fake "official" sites for real entities;
- Distribute malware, run cryptocurrency wallet drainers, browser miners, or any code intended to compromise visitor devices or accounts;
- Promote or facilitate gambling or money laundering where that is unlawful;
- Scrape the discovery system to build competing products or to harvest contact information;
- Send unsolicited bulk messages to users you matched with;
- Circumvent rate limits, quotas, content moderation, payment, or any other technical controls of the Service;
- Use the Service for high-volume commercial spam (newsletter farms, link farms, SEO doorway pages, affiliate-link farms);
- Infringe trademarks, copyrights, patents, trade secrets, or other intellectual property;
- Disrupt the Service or the underlying infrastructure (e.g., hosting DDoS amplifiers, running mining payloads, abusing any relay or notification feature to send spam);
- Use the Service in connection with weapons of mass destruction, illegal drug sales, child sexual abuse material, or human trafficking;
- Use the Service in violation of applicable sanctions (including OFAC, UK, EU, and Indian sanctions);
- Publish anything else prohibited by Rule 3(1)(b) of India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
How we moderate
We use a combination of automated tools and human review to enforce these rules. The automated tools are a heuristic scanner for phishing and scam patterns, run when you save a file, and AI safety classifiers run when you publish (currently Cloudflare Workers AI models: a text-safety classifier for page text and an image-safety classifier for uploaded images). An automated tool can block a publish or suspend a site on a high-confidence match; a person reviews flagged and suspended content. We may suspend or remove content that violates these rules, with or without notice, at our discretion. For severe violations (child sexual abuse material, fraud, malware, sanctions, imminent harm), suspension is immediate. We report child sexual abuse material to the National Center for Missing and Exploited Children's CyberTipline and to the relevant law-enforcement authorities, including as required under India's Protection of Children from Sexual Offences Act, 2012 and the Information Technology Act, 2000, and we preserve the related evidence for the period the law requires.
If we action your content or account. Except where notice is legally prohibited or would frustrate an urgent safety measure, when we remove content or suspend a site or account we will tell you what was actioned, which rule it violated, whether an automated tool was involved in the decision, and how to contest it. You can contest by writing to legal@playorparty.com. We will review contested decisions promptly, with a person, and reinstate content we actioned in error. If you are in India and are not satisfied with our Grievance Officer's decision, you can appeal to the Grievance Appellate Committee (see Section 16). For users in the European Union, legal@playorparty.com is also our single point of contact for users and authorities under the Digital Services Act.
Reporting illegal or harmful content
Anyone — user or not — can report content on a site we host by writing to legal@playorparty.com. To help us act quickly, include: the URL of the content; why you believe it is illegal or violates these Terms (with the law or rule you rely on, if you know it); your name and email address (not required for reports about sexual abuse material); and a statement that you believe in good faith that the information in your report is accurate and complete. We acknowledge reports within 24 hours and act on credible reports promptly. Reports of intimate images published without consent, or of impersonation, are actioned within 24 hours of receipt. Content that a court or a competent government authority orders removed is removed within 36 hours of the order. Copyright complaints follow Section 10. We tell the reporter what we decided, and we tell the site owner what was reported and how to contest (see above).
5. The Service we provide
We give you, subject to the tier you are on:
- A subdomain under
*.itsmysite.aifor your site; - Hosting for your published site on our infrastructure for as long as your membership is active and in good standing;
- The ability to build, edit, deploy, and delete your site by chatting with your AI assistant;
- Profile generation and (optional) discovery / matchmaking features;
- Update notes and following, as described in Section 3;
- Membership features as described on our pricing page (a published site, discovery, a booking section connected to your own Cal.com or Calendly account, and analytics on both plans; a custom domain and additional media storage on the Two-Buck-Fifty plan).
You can build and preview a draft of your site before subscribing; publishing it live on a public URL requires an active membership.
No advertising. We do not place advertising on your site, and we will not start doing so.
Export any time. Your site is a set of ordinary files. You can export them at any time by asking your AI assistant (the list_site_files and get_site_file tools), and you can ask us for a copy by writing to privacy@playorparty.com. This works while your membership is active, while it has lapsed, and after you cancel, until the site is deleted under Section 7.
Third-party services
Some features connect to services that are not ours and that we do not control: the Cal.com or Calendly account behind your booking section, the YouTube player in our walkthrough videos, the identity provider you sign in with, and the AI assistant you build with. Each is governed by its own terms and privacy policy. We add third-party embeds to your site only at your direction, and we are not responsible for their availability, their content, or what they do with data that visitors give them directly.
We do not guarantee:
- That the Service will be available 100% of the time. We aim for high availability but do not commit to a specific uptime percentage unless we publish a separate SLA;
- That any specific subdomain will always be available — we may reserve subdomains for system use, trademark holders, anti-abuse, or other operational reasons (in rare cases, this may include reclaiming a subdomain already in use, with notice);
- Any specific results from the discovery feature. Match relevance is best-effort, generated by vector similarity and (where enabled) AI re-ranking, both of which can be wrong;
- That plans or prices will never change. We may adjust our membership plans or pricing with reasonable advance notice to members. Our intent as we grow is to lower prices or add value, not to raise them unprompted; if we ever materially reduce what a plan includes, we'll notify members in advance, give a reasonable opportunity to export content, and refund the unused part of the current period to anyone who cancels because of the change (see the Refund Policy).
6. Subdomains and custom domains
The subdomain you choose under *.itsmysite.ai is yours to use while your account is active and in good standing. Using a subdomain does not give you trademark rights in the corresponding name.
We may reclaim a subdomain if:
- The trademark holder for the corresponding name objects with a credible claim;
- The subdomain is used for activity that violates Section 4;
- Your account is deleted, closed, or suspended;
- Operational reasons require it;
- The Service shuts down (we'd give substantial notice — see Section 8).
Unless the reclaim is needed to address an urgent safety, legal, or abuse issue (in which case it may be immediate), we will give you at least 7 days' notice (see Section 17 for how we give notice) before reclaiming a subdomain you are actively using, and a reasonable opportunity to migrate your site to a custom domain. Reclaim of a subdomain does not by itself entitle you to a refund.
Custom domains
On the Two-Buck-Fifty plan, you may attach a custom domain that you separately own and control. You are responsible for the registration, renewal, DNS configuration, and any registrar fees relating to a custom domain. We do not register or own the domain on your behalf; we only host the site that it points at.
By attaching a domain you confirm that you control it, and you authorise us and our CDN provider (Cloudflare) to verify that control through the DNS records we ask you to publish, and to request, install and renew TLS certificates for the domain so that it can be served over HTTPS. We may detach a domain if its DNS stops pointing at our platform, if we receive a credible claim that you do not control it, or if it is used in violation of Section 4. If your membership lapses, or you move to a plan that does not include custom domains, your site is no longer served on the custom domain; your registration with your registrar is unaffected, and you can point the domain elsewhere at any time.
7. Fees, billing, and merchant of record
Membership plans
itsmysite is a membership service. It is offered on two paid plans — Buck-Fifty and Two-Buck-Fifty — billed annually, with the features and quotas described on our pricing page. There is no free tier; you can build and preview a draft for free, and an active membership is required to publish a site live. We may add, remove, or change plans from time to time with reasonable notice.
Merchant of record
All paid subscriptions are sold through Paddle, our merchant of record. Paddle is the seller of record for your purchase and is responsible for:
- Collecting payment and remitting applicable taxes (GST, VAT, sales tax, etc.) in the jurisdictions where you reside;
- Issuing the invoice for your purchase and emailing you a receipt for each payment;
- Operating the payment page and storing your payment instrument under PCI-DSS;
- Processing refunds in line with our Refund Policy and Paddle's own terms.
Your purchase is also subject to Paddle's Buyer Terms and Conditions and Privacy Policy. To the extent of any conflict between our Terms and Paddle's terms with respect to the payment transaction, Paddle's terms apply to the payment leg. These Terms apply to your use of the Service.
We do not store your full card number, CVC, or bank account information. Paddle does.
Automatic renewal
Memberships are billed annually and renew automatically at the end of each yearly period at the then-current rate until you cancel. Before you buy, we ask you to confirm that you understand this. The renewal price may change with reasonable advance notice; if you do not want to renew at the new price, you can cancel before the renewal date.
Cancellation
You can cancel your membership at any time from the billing page in your dashboard or via Paddle's customer portal (link included in your purchase email). Cancellation takes effect at the end of your then-current yearly period — you keep full access until that date. After it, your membership lapses and your published site is taken offline (suspended), but we do not delete it right away: your site files and data are retained, you keep access to the editor to view, copy and export your content, and you can request a copy of your data by writing to privacy@playorparty.com. If you do not resubscribe within 90 days of lapsing, we permanently delete the suspended site and its data. Resubscribing at any point before then restores your site.
To stop a renewal, you must cancel at least 24 hours before the renewal date. We can't reverse a renewal that has already been billed except as set out in our Refund Policy.
Refunds
Refunds, credits, and the EU/UK 14-day cooling-off right are governed by our Refund Policy. The short version: we don't give refunds for partial periods of use, but billing errors, duplicate charges, and statutory cooling-off rights are always honoured, and if we materially reduce what your plan includes you can cancel for a pro-rata refund. We don't sell domain registrations — any custom domain you attach is registered and paid for directly between you and your own registrar, so no domain fees pass through us.
Free trials and promotional codes
We do not currently offer free trials or promotional codes. If we ever do, the terms presented at sign-up will govern that offer.
Cooling-off period (EU / UK consumers)
If you are a consumer in the European Union or the United Kingdom, you have a statutory right to withdraw from your purchase within 14 days. Before checkout we ask you to tick a box confirming that you want the Service to start immediately and that you understand you will lose the right of withdrawal once the Service has been fully performed. Where we have only partly performed at the time of withdrawal, you may be charged for the portion of the Service already provided. The full refund mechanics, and a withdrawal form you can use, are in our Refund Policy.
8. Termination
By you
You can stop using the Service at any time. You can delete an individual site by asking your AI assistant (delete_site); this deletes the site's files immediately and is irreversible, so export first if you want a copy (Section 5). To close your entire account and delete all associated data, write to support@playorparty.com. Account closure is processed within 30 days; encrypted backups are purged on our standard retention schedule (see the Privacy Policy).
Closing your account does not automatically cancel a paid subscription, and cancelling a paid subscription does not automatically close your account. You may want to do both.
By us
We may suspend or terminate your account, or any site under your account, if:
- You materially breach these Terms (including Section 4);
- We are required to do so by law, court order, or regulatory authority;
- Your account has no active membership and has not been signed in to for over 12 consecutive months;
- A renewal payment for your membership fails and is not resolved within Paddle's retry period, in which case your membership lapses and the suspend-and-purge schedule in Section 7 applies;
- We discontinue the Service in whole or in part — in which case we will give you at least 60 days' advance notice and offer a means to export your content.
For non-egregious breaches we will usually warn you first and give you a reasonable opportunity to fix the problem. For severe breaches (child sexual abuse material, fraud, malware, sanctions, content that creates an immediate risk to others), suspension is immediate.
If we terminate your account, your sites stop being served. You can request a data export within 30 days of termination by writing to privacy@playorparty.com. After 30 days, your data is deleted on our standard retention schedule.
What survives
Sections 3 (the licence grant to the extent your content remains live), 4, 7 (any unpaid fees), 9, 10, 11, 12, 13, 15, and 16 survive termination of these Terms.
9. Intellectual property
The Service, including the platform code, the "itsmysite.ai" brand, our logos, our documentation, the design of our marketing and dashboard surfaces, and the underlying compilation/build pipeline, is owned by us or our licensors and protected by Indian and international intellectual property laws.
These Terms grant you a limited, personal, revocable, non-transferable, non-sublicensable, non-exclusive licence to access and use the Service as intended. They do not grant you any right in our intellectual property except that licence.
You may not, except as expressly permitted by law that we cannot contract out of:
- Copy, modify, distribute, sell, or lease any part of the Service;
- Reverse engineer or attempt to extract the source code of any part of the Service that we have not made source-available;
- Use automated systems (robots, scrapers, crawlers, browser extensions) to access the Service in a way that imposes a disproportionate load on our infrastructure or that bypasses access controls;
- Remove or alter any notice of copyright, trademark, or other proprietary rights.
Feedback
If you send us ideas, suggestions, or feedback about the Service, we may use them without any obligation to you, and you agree that doing so does not infringe any right you have. This does not affect your ownership of Your Content.
10. Copyright complaints (DMCA / takedown)
We respect intellectual property rights and respond to credible notices of infringement under the U.S. Digital Millennium Copyright Act ("DMCA"), India's Copyright Act, 1957 and Copyright Rules, 2013, and equivalent laws elsewhere.
If you believe content on the Service infringes your copyright, send a notice to dmca@playorparty.com with:
- Identification of the copyrighted work you claim has been infringed;
- Identification of the material you claim is infringing and its location (URL);
- Your contact information (name, postal address, telephone, email);
- A statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent, or the law;
- A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act on their behalf;
- Your physical or electronic signature.
What happens next. We review the notice, remove or disable access to the material if the notice is complete and credible, and notify the user who posted it with a copy of the notice. Under India's Copyright Rules, 2013, we disable access within 36 hours of receiving a complete written complaint, and we restore the material after 21 days unless the complainant provides an order from a competent court within that time.
Counter-notice. If your content was removed and you believe the removal was a mistake or a misidentification, you can send a counter-notice to dmca@playorparty.com containing: identification of the material and where it appeared; a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification; your name, address and email; your consent to the jurisdiction of the courts at Hyderabad, India (or, for U.S. residents, the federal court for your district) and to accept service from the complainant; and your signature. We forward the counter-notice to the complainant and, unless they tell us within 10 business days that they have filed a court action, we restore the material 10 to 14 business days after receiving the counter-notice.
We terminate the accounts of users who are determined to be repeat infringers.
For copyright-related queries originating in India, you may also contact our Grievance Officer at grievance@playorparty.com (see Section 16 for the formal designation under the IT Rules, 2021).
11. Disclaimers
THE SERVICE, INCLUDING ANY CONTENT GENERATED OR PROVIDED THROUGH IT, IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
YOU USE THE SERVICE AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR THE BEHAVIOUR OF OTHER USERS OR FOR CONTENT THEY POST. WE ARE NOT RESPONSIBLE FOR THE OUTCOMES OF CONNECTIONS YOU MAKE THROUGH THE DISCOVERY FEATURE — VET PEOPLE BEFORE TRANSACTING WITH THEM AS YOU WOULD ANYWHERE ELSE.
AI-generated content. You use the Service through an MCP-compatible AI assistant of your choice (for example, Claude or ChatGPT), and the Service also uses AI models we run ourselves (currently Cloudflare Workers AI, for content-safety classification, profile embeddings and discovery re-ranking) to help you build sites, generate profile data, and find matches. AI output may contain errors, inaccuracies, or other issues and should not be relied upon without independent review and testing. You are solely responsible for reviewing AI-generated content before publishing it and for the consequences of publishing it. We make no representation that AI-generated output is fit for any particular purpose, accurate, unique, free of bias, free of third-party rights, or compliant with any specific law.
To the maximum extent permitted by law, we disclaim all liability arising from your reliance on AI-generated output.
Some jurisdictions do not allow certain disclaimers; in those, the disclaimers in this Section 11 apply to the maximum extent permitted by local law.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US (THROUGH PADDLE) FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$100.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for death or personal injury caused by negligence, or for fraud).
If you are a consumer in a jurisdiction that grants you statutory rights that cannot be contracted away (e.g., the EU Consumer Rights Directive, the UK Consumer Rights Act 2015, the Indian Consumer Protection Act 2019), those statutory rights are unaffected by this Section 12.
13. Indemnification
To the extent permitted by the consumer-protection law that applies to you, you agree to indemnify, defend, and hold harmless itsmysite, its officers, directors, employees, agents, and service providers from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
- Your content;
- Your use of the Service in violation of these Terms or applicable law;
- Your violation of any third party's intellectual property, privacy, or other rights;
- Any dispute between you and another user.
We may, at our option, assume the exclusive defence and control of any matter for which you have agreed to indemnify us. You may not settle any such matter without our prior written consent.
14. Changes to these Terms
We may update these Terms from time to time. Here is how that works:
- We post the new version at itsmysite.ai/terms with a new "Last updated" date at the top, and the date it takes effect for existing members.
- Material changes take effect no sooner than 30 days after we post them (or sooner if required by law or by an urgent safety or legal need, in which case we say so). During those 30 days you will see a notice in your dashboard, and you can keep using the Service under the version you already accepted.
- When the new version takes effect, we ask you to accept it the next time you sign in or publish. Publishing requires acceptance of the version then in force.
- If you do not agree, you can cancel your membership, export your content (Section 5), and close your account before the effective date. If a change materially reduces your rights or what your plan includes, and you cancel because of it, we refund the unused part of your current period (see the Refund Policy).
- Minor, non-material changes (typos, clarifications, contact updates) take effect when posted and do not require re-acceptance; the "Last updated" date is bumped.
- Once a year we remind you in your dashboard where to find these Terms and the Privacy Policy.
Prior versions are available on request from legal@playorparty.com.
15. Governing law and disputes
These Terms are governed by the laws of India, without regard to its conflict-of-laws principles. Subject to the dispute resolution clause below, the courts at Hyderabad, Telangana, India have exclusive jurisdiction.
Informal resolution first. Before formal proceedings, you agree to contact us at legal@playorparty.com and give us 30 days to try to resolve the issue.
Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally within 30 days will be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The arbitration will be conducted by a sole arbitrator appointed by mutual agreement (and failing agreement, in accordance with the Act). The seat and venue of arbitration will be Hyderabad, Telangana, India. The language of arbitration will be English. The arbitrator's award will be final and binding.
This arbitration clause does not prevent either party from seeking interim or injunctive relief from any court of competent jurisdiction.
Consumers in India. Nothing in this Section 15 prevents you from filing a complaint with a District, State or National Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019, which you may do regardless of the arbitration clause.
Consumers in the EU and UK. Nothing in this Section 15 deprives you of the protection of mandatory consumer-law provisions of your country of residence, including the right to bring proceedings in the courts of your country.
Class actions. To the maximum extent permitted by applicable law, disputes will be resolved on an individual basis. Class actions, class arbitrations, and representative actions are not permitted.
16. Grievance Officer (India)
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Grievance Officer is:
Raghunath Reddy Bokka Play or Party Private Limited 6-181, SLNS Colony, Balapur X Road, Meerpet, Saroornagar, Hyderabad, Telangana 500097, India Email: grievance@playorparty.com
Grievances are acknowledged within 24 hours of receipt and resolved within 15 days, as required by the IT Rules. Complaints about intimate images published without the person's consent, or about impersonation, are actioned within 24 hours of receipt.
If you are not satisfied with the Grievance Officer's decision, you may appeal to the Grievance Appellate Committee established by the Government of India at gac.gov.in within 30 days of receiving the decision.
17. Miscellaneous
- Notice. When these Terms say we will notify you or give you notice, we mean a notice shown in your dashboard the next time you sign in, and, where we have the means to send it, an email to the address on your account. Billing emails (receipts, failed payments, cancellations) are sent by Paddle to your billing email. Notices to us go to the addresses in Section 18.
- Severability. If any part of these Terms is held unenforceable, the rest stays in effect.
- No waiver. Our failure to enforce a right is not a waiver of it.
- Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganisation, or sale of substantially all assets.
- Entire agreement. These Terms, together with our Privacy Policy, Refund Policy, and the list of Subprocessors, are the complete agreement between you and us about the Service and supersede any prior understandings.
- No third-party beneficiaries. Nothing in these Terms gives anyone other than you and us the right to enforce them.
- Force majeure. We are not liable for failure or delay caused by events outside our reasonable control (e.g., natural disasters, war, civil unrest, government action, internet or infrastructure outages).
- Language. These Terms are written in English; the English version controls in case of conflict with any translation.
18. Contact
- General: support@playorparty.com
- Legal, content reports, and appeals: legal@playorparty.com
- Billing: billing@playorparty.com
- DMCA / copyright: dmca@playorparty.com
- Privacy: privacy@playorparty.com
- Security: security@playorparty.com
- Grievance Officer (India): grievance@playorparty.com
Play or Party Private Limited 6-181, SLNS Colony, Balapur X Road, Meerpet, Saroornagar, Hyderabad, Telangana 500097, India CIN: U56101TS2026PTC214040 GSTIN: 36AAQCP9296G1ZK