itsmysite.ai

Terms of Service

Last updated: 2026-06-03

Draft — not yet reviewed by legal counsel. This document is written to be a serviceable first draft for review by an Indian solicitor (entity-side) and a consumer-law specialist for the EU/UK/US markets we sell into. Bracketed […] tokens must be filled in by counsel before publication. Do not link this from the marketing site until that review is complete.

These Terms of Service ("Terms") govern your use of itsmysite.ai (the "Service"), provided by Play or Party Private Limited, a company incorporated under the laws of India having its registered office at [Registered Office Address, India] ("itsmysite", "we", "us", "our"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

The Service is sold to you on a subscription basis via our merchant of record, Paddle.com Market Limited ("Paddle"). Your purchase is governed both by these Terms and by Paddle's own Buyer Terms and Conditions and Privacy Policy. See Section 7 for details.

1. Who can use the Service

You must be at least 18 years of age to use the Service. The Service is not directed to children, and we do not knowingly collect personal information from anyone under 18. India's Digital Personal Data Protection Act, 2023 ("DPDP Act") treats anyone under 18 as a child and requires verifiable parental consent for processing their personal data; we do not offer that flow. If you are under 18, do not use the Service.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and "you" means both you and that organization.

The Service is offered globally, but some features or content may not be available in every jurisdiction. You are responsible for complying with the laws of your own jurisdiction when using the Service, including but not limited to export control, sanctions, and content laws.

2. Your account

You sign in to the Service through a third-party identity provider (currently Google, Microsoft, or Apple) using OpenID Connect, brokered by WorkOS. You are responsible for the security of that upstream account and the device you use to access it. We assume that any action taken by a signed-in session is taken by you.

You agree to: - Provide accurate, current, and complete information at sign-up and keep it updated; - Maintain the security of your connected identity-provider account; - Notify us promptly at security@itsmysite.ai if you believe your account has been compromised; - Accept responsibility for all activity that occurs through your account.

We may suspend your account if we have reasonable grounds to believe it has been compromised, or if it is being used in a way that creates risk for us, other users, or visitors of sites hosted on our platform.

3. Your content

What you upload, you own

You retain ownership of everything you create on, or upload to, the Service: site content, profile information, media, code, and anything else (collectively, "Your Content"). We claim no ownership over Your Content.

What you grant us

To operate the Service, you grant us a worldwide, non-exclusive, royalty-free, sub-licensable (solely to our service providers acting on our behalf, e.g., our hosting and CDN provider) license to host, store, reproduce, transmit, display, and adapt Your Content to the extent necessary to:

  • Serve your site to its visitors on the public internet;
  • Show your profile to other users when they match your discovery criteria (subject to your visibility settings — see Section 3 of the Privacy Policy);
  • Generate vector embeddings of your profile for our discovery feature;
  • Make backups and operate the Service's infrastructure;
  • Provide support if you ask us to look at your site to help you.

This licence ends when you delete Your Content, with a brief operational delay for backups and CDN propagation. The licence does not include the right to use Your Content in our marketing or advertising without your separate, specific consent.

What you promise about your content

You represent and warrant that: - You own Your Content, or you have all rights, licences, and permissions necessary to grant us the licence above; - Your Content does not infringe the intellectual property, privacy, publicity, or other rights of any third party; - Your Content does not violate Section 4 (Acceptable use).

Discovery and visibility

By default, your profile is not discoverable to other users, and your contact information is hidden. Discovery is fully opt-in. You can choose to make your profile discoverable through Claude (the set_profile_visibility tool). You can separately choose to make your contact email visible to people who match your profile.

When you make information discoverable, you agree that other users may see it through searches and may contact you using whatever methods you have made visible. We don't pre-screen who can search for you; we do enforce per-user rate limits and an anti-leech rule (a user must themselves have a deployed site to see another user's contact info).

4. Acceptable use

You may not use the Service, and you may not allow anyone else to use your account, to:

  • Publish content that is illegal where you are or where it is hosted;
  • Publish sexual content involving minors, content sexualising minors, or any content that exploits or endangers minors (we report this content to NCMEC and to Indian authorities under the IT Act and BNS as applicable);
  • Publish sexually explicit content, gratuitous violence, or content that is harmful to minors;
  • Publish content that incites violence, terrorism, or genocide; or that promotes self-harm;
  • Phish, scam, defraud, or deceive — including pretending to be a person or organisation you are not, or operating fake "official" sites for real entities;
  • Distribute malware, run cryptocurrency wallet drainers, browser miners, or any code intended to compromise visitor devices or accounts;
  • Harass, threaten, dox, or stalk other users, the people they list on their sites, or anyone else;
  • Scrape the discovery system to build competing products or to harvest contact information;
  • Send unsolicited bulk messages to users you matched with;
  • Circumvent rate limits, quotas, content moderation, payment, or any other technical controls of the Service;
  • Use the Service for high-volume commercial spam (newsletter farms, link farms, SEO doorway pages, affiliate-link farms);
  • Infringe trademarks, copyrights, patents, trade secrets, or other intellectual property;
  • Disrupt the Service or the underlying infrastructure (e.g., hosting DDoS amplifiers, running mining payloads, abusing form-forwarding endpoints to relay spam);
  • Use the Service in connection with weapons of mass destruction, illegal drug sales, child sexual abuse material, or human trafficking;
  • Use the Service in violation of applicable sanctions (including OFAC, UK, EU, and Indian sanctions).

We use a combination of automated scanning (heuristic filters and AI-based safety classifiers) and human review to enforce these rules. We may suspend or remove content that violates them, with or without notice, at our discretion. For severe violations (CSAM, fraud, malware, sanctions, imminent harm), suspension is immediate and may be reported to authorities as required by law.

5. The Service we provide

We give you, subject to the tier you are on:

  • A subdomain under *.itsmysite.ai for your site;
  • Hosting for your site on our infrastructure for as long as your account is active and in good standing;
  • The ability to build, edit, deploy, and delete your site through Claude;
  • Profile generation and (optional) discovery / matchmaking features;
  • On paid tiers, additional features as described on our pricing page (custom domain, no platform footer, form forwarding, analytics, priority support, additional sites and storage).

We do not guarantee:

  • That the Service will be available 100% of the time. We aim for high availability but do not commit to a specific uptime percentage unless we publish a separate SLA;
  • That any specific subdomain will always be available — we may reserve subdomains for system use, trademark holders, anti-abuse, or other operational reasons (in rare cases, this may include reclaiming a subdomain already in use, with notice);
  • Any specific results from the discovery feature. Match relevance is best-effort, generated by vector similarity and (where enabled) AI re-ranking, both of which can be wrong;
  • That the Service will be free forever. We may introduce, change, or remove tiers; if we materially reduce what's included in the free tier, we'll notify active users in advance and give a reasonable opportunity to export content or upgrade.

6. Subdomains and custom domains

The subdomain you choose under *.itsmysite.ai is yours to use while your account is active and in good standing. Using a subdomain does not give you trademark rights in the corresponding name.

We may reclaim a subdomain if: - The trademark holder for the corresponding name objects with a credible claim; - The subdomain is used for activity that violates Section 4; - Your account is deleted, closed, or suspended; - Operational reasons require it; - The Service shuts down (we'd give substantial notice — see Section 8).

Unless the reclaim is needed to address an urgent safety, legal, or abuse issue (in which case it may be immediate), we will give you at least 7 days' written notice before reclaiming a subdomain you are actively using, and a reasonable opportunity to migrate your site to a custom domain. Reclaim of a subdomain does not by itself entitle you to a refund.

On paid tiers, you may attach a custom domain that you separately own and control. You are responsible for the registration, renewal, DNS configuration, and any registrar fees relating to a custom domain. We do not register or own the domain on your behalf; we only host the site that it points at. If you cancel your subscription, the custom domain stops pointing at our platform but your registration with your registrar is unaffected.

7. Fees, billing, and merchant of record

Tiers

The Service is offered on three tiers — Free, Pro, and Elite — with the features and quotas described on our pricing page. We may add, remove, or change tiers from time to time with reasonable notice.

Merchant of record

All paid subscriptions are sold through Paddle, our merchant of record. Paddle is the seller of record for your purchase and is responsible for: - Collecting payment and remitting applicable taxes (GST, VAT, sales tax, etc.) in the jurisdictions where you reside; - Issuing the invoice for your purchase; - Operating the payment page and storing your payment instrument under PCI-DSS; - Processing refunds in line with our Refund Policy and Paddle's own terms.

Your purchase is also subject to Paddle's Buyer Terms and Conditions and Privacy Policy. To the extent of any conflict between our Terms and Paddle's terms with respect to the payment transaction, Paddle's terms apply to the payment leg. These Terms apply to your use of the Service.

We do not store your full card number, CVC, or bank account information. Paddle does.

Subscription model

Paid tiers are billed on a recurring basis (monthly or annual, as you select at checkout) and renew automatically at the end of each billing period at the then-current rate until you cancel. The renewal price may change with reasonable advance notice; if you do not want to renew at the new price, you can cancel before the renewal date.

Cancellation

You can cancel your subscription at any time from your account settings or via Paddle's customer portal (link included in your purchase email). Cancellation takes effect at the end of your then-current billing period — you keep access to the paid tier until that date, after which your account drops to the Free tier. We do not delete your site automatically on downgrade; if your single Free-tier site allowance is exceeded by the sites you had on the paid tier, you will be asked to pick which one stays active before downgrade completes (see also the billing runbook).

To stop a renewal, you must cancel at least 24 hours before the renewal date. We can't reverse a renewal that has already been billed except as set out in our Refund Policy.

Refunds

Refunds, credits, and the EU/UK 14-day cooling-off right are governed by our Refund Policy. The short version: we don't give refunds for partial periods of use, but billing errors, duplicate charges, and statutory cooling-off rights (where not waived) are always honoured. Custom-domain registration fees are non-refundable because they pass through to a third-party registrar.

Free trials and promotional codes

If we offer a free trial or promotional code, the terms presented at sign-up govern that offer. Free trials may convert to a paid subscription automatically at the end of the trial unless you cancel before the trial ends. Promotional codes have no cash value, cannot be combined unless we say so, and may be withdrawn at any time before redemption.

Cooling-off period (EU / UK consumers)

If you are a consumer in the European Union or the United Kingdom, you have a statutory right to withdraw from your purchase within 14 days. However, by starting to use the Service immediately on purchase, you expressly request immediate performance and acknowledge that you will lose the right of withdrawal once the Service has been fully performed. Where we have only partly performed at the time of withdrawal, you may be charged for the portion of the Service already provided. The full refund mechanics are in our Refund Policy.

8. Termination

By you

You can stop using the Service at any time. You can delete an individual site by asking Claude (delete_site). To close your entire account and delete all associated data, write to support@itsmysite.ai. Account closure is processed within 30 days; encrypted backups are purged on our standard retention schedule (see the Privacy Policy).

Closing your account does not automatically cancel a paid subscription, and cancelling a paid subscription does not automatically close your account. You may want to do both.

By us

We may suspend or terminate your account, or any site under your account, if: - You materially breach these Terms (including Section 4); - We are required to do so by law, court order, or regulatory authority; - Your account has been inactive for over 12 consecutive months; - Your payment for a paid tier is more than 30 days overdue and not under active dispute; - We discontinue the Service in whole or in part — in which case we will give you at least 60 days' advance notice and offer a means to export your content where reasonably possible.

For non-egregious breaches we will usually warn you first and give you a reasonable opportunity to fix the problem. For severe breaches (CSAM, fraud, malware, sanctions, content that creates an immediate risk to others), suspension is immediate.

If we terminate your account, your sites stop being served. You can request a data export within 30 days of termination by writing to privacy@itsmysite.ai. After 30 days, your data is deleted on our standard retention schedule.

What survives

Sections 3 (the licence grant to the extent your content remains live), 4, 7 (any unpaid fees), 9, 10, 11, 12, 13, 15, and 16 survive termination of these Terms.

9. Intellectual property

The Service, including the platform code, the "itsmysite.ai" brand, our logos, our documentation, the design of our marketing and dashboard surfaces, and the underlying compilation/build pipeline, is owned by us or our licensors and protected by Indian and international intellectual property laws.

These Terms grant you a limited, personal, revocable, non-transferable, non-sublicensable, non-exclusive licence to access and use the Service as intended. They do not grant you any right in our intellectual property except that licence.

You may not, except as expressly permitted by law that we cannot contract out of: - Copy, modify, distribute, sell, or lease any part of the Service; - Reverse engineer or attempt to extract the source code of any part of the Service that we have not made source-available; - Use automated systems (robots, scrapers, crawlers, browser extensions) to access the Service in a way that imposes a disproportionate load on our infrastructure or that bypasses access controls; - Remove or alter any notice of copyright, trademark, or other proprietary rights.

10. Copyright complaints (DMCA / takedown)

We respect intellectual property rights and respond to credible notices of infringement under the U.S. Digital Millennium Copyright Act and equivalent rights elsewhere (including under India's Copyright Act, 1957, and the IT Act, 2000).

If you believe content on the Service infringes your copyright, send a notice to dmca@itsmysite.ai with: 1. Identification of the copyrighted work you claim has been infringed; 2. Identification of the material you claim is infringing and its location (URL); 3. Your contact information (name, postal address, telephone, email); 4. A statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent, or the law; 5. A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act on their behalf; 6. Your physical or electronic signature.

We will review the notice, remove or disable access to the material if appropriate, and notify the user who posted it. The user may submit a counter-notice. We terminate the accounts of users who are determined to be repeat infringers.

For copyright-related queries originating in India, you may also contact our [Grievance Officer] at grievance@itsmysite.ai (see Section 16 for the formal designation under the IT Rules, 2021).

11. Disclaimers

THE SERVICE, INCLUDING ANY CONTENT GENERATED OR PROVIDED THROUGH IT, IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

YOU USE THE SERVICE AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR THE BEHAVIOUR OF OTHER USERS OR FOR CONTENT THEY POST. WE ARE NOT RESPONSIBLE FOR THE OUTCOMES OF CONNECTIONS YOU MAKE THROUGH THE DISCOVERY FEATURE — VET PEOPLE BEFORE TRANSACTING WITH THEM AS YOU WOULD ANYWHERE ELSE.

AI-generated content. The Service uses AI models (currently provided by Anthropic via the Model Context Protocol, and Cloudflare Workers AI for content classification and embeddings) to help you build sites, generate profile data, and find matches. AI output may contain errors, inaccuracies, or other issues and should not be relied upon without independent review and testing. You are solely responsible for reviewing AI-generated content before publishing it and for the consequences of publishing it. We make no representation that AI-generated output is fit for any particular purpose, accurate, unique, free of bias, free of third-party rights, or compliant with any specific law.

To the maximum extent permitted by law, we disclaim all liability arising from your reliance on AI-generated output.

Some jurisdictions do not allow certain disclaimers; in those, the disclaimers in this Section 11 apply to the maximum extent permitted by local law.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US (THROUGH PADDLE) FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$100.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for death or personal injury caused by negligence, or for fraud).

If you are a consumer in a jurisdiction that grants you statutory rights that cannot be contracted away (e.g., the EU Consumer Rights Directive, the UK Consumer Rights Act 2015, the Indian Consumer Protection Act 2019), those statutory rights are unaffected by this Section 12.

13. Indemnification

You agree to indemnify, defend, and hold harmless itsmysite, its officers, directors, employees, agents, and service providers from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: - Your content; - Your use of the Service in violation of these Terms or applicable law; - Your violation of any third party's intellectual property, privacy, or other rights; - Any dispute between you and another user.

We may, at our option, assume the exclusive defence and control of any matter for which you have agreed to indemnify us. You may not settle any such matter without our prior written consent.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email and by an in-Claude notice the next time you connect, at least 30 days before the changes take effect (or sooner if required by law or by an urgent safety/legal need). Continued use of the Service after the effective date means you accept the new Terms. If you do not agree, you can cancel any paid subscription and close your account before the effective date.

Minor, non-material changes (typos, clarifications, contact updates) take effect when posted, and the "Last updated" date at the top of this document is bumped.

15. Governing law and disputes

These Terms are governed by the laws of India, without regard to its conflict-of-laws principles. Subject to the dispute resolution clause below, the courts at [Bengaluru, Karnataka, India] have exclusive jurisdiction.

Informal resolution first. Before formal proceedings, you agree to contact us at legal@itsmysite.ai and give us 30 days to try to resolve the issue.

Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally within 30 days will be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The arbitration will be conducted by a sole arbitrator appointed by mutual agreement (and failing agreement, in accordance with the Act). The seat and venue of arbitration will be [Bengaluru, Karnataka, India]. The language of arbitration will be English. The arbitrator's award will be final and binding.

This arbitration clause does not prevent either party from seeking interim or injunctive relief from any court of competent jurisdiction.

Consumers in the EU and UK. Nothing in this Section 15 deprives you of the protection of mandatory consumer-law provisions of your country of residence, including the right to bring proceedings in the courts of your country.

Class actions. To the maximum extent permitted by applicable law, disputes will be resolved on an individual basis. Class actions, class arbitrations, and representative actions are not permitted.

16. Grievance Officer (India)

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Grievance Officer is:

[Name of Officer] itsmysite Technologies Private Limited [Registered Office Address, India] Email: grievance@itsmysite.ai

Grievances will be acknowledged within 24 hours of receipt and resolved within 15 days, as required by the IT Rules.

17. Miscellaneous

  • Severability. If any part of these Terms is held unenforceable, the rest stays in effect.
  • No waiver. Our failure to enforce a right is not a waiver of it.
  • Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganisation, or sale of substantially all assets.
  • Entire agreement. These Terms, together with our Privacy Policy, Refund Policy, Domain Registration Terms (where you register a domain through us), and the list of Subprocessors, are the complete agreement between you and us about the Service and supersede any prior understandings.
  • No third-party beneficiaries. Nothing in these Terms gives anyone other than you and us the right to enforce them.
  • Force majeure. We are not liable for failure or delay caused by events outside our reasonable control (e.g., natural disasters, war, civil unrest, government action, internet or infrastructure outages).
  • Language. These Terms are written in English; the English version controls in case of conflict with any translation.

18. Contact

  • General: support@itsmysite.ai
  • Legal: legal@itsmysite.ai
  • Billing: billing@itsmysite.ai
  • DMCA / copyright: dmca@itsmysite.ai
  • Privacy: privacy@itsmysite.ai
  • Security: security@itsmysite.ai
  • Grievance Officer (India): grievance@itsmysite.ai

Play or Party Private Limited [Registered Office Address, India] CIN: [Corporate Identification Number] GSTIN: [Goods and Services Tax Identification Number]